| ICE Minnesota Sponsor Number | 8813 |
| State Licensing Authority | Minnesota Commerce Department, Licensing Division |
| Licensing Authority Telephone Number | 651-296-6319 and 800-657-3978 |
| Licensing Authority Web-Site | http://www.state.mn.us/portal/mn/jsp/home.do?agency=Commerce |
| On-Line Licensee Look-up | Click Here |
| On-Line License Renewal | at www.PULSEPORTAL.com |
| License Renewal Dates | Licenses expire June 30 on anniversary year |
| Renewal Frequency | Every 2 years |
| CE Hours required to renew | 30 - 15 minimum the first license year after renewal |
| Internet Testing Permitted? | ICE provides only on-line testing |
| Minimum Passing Grade | 70% |
| Retake permitted on failure | Yes / One retake per course is permitted |
| Reporting procedure | Brokers are responsible for making sure all licensed salespeople comply in a timely way with Dept of Commerce regulations. ICE Certificates of Completion are held by all licensees in the event of an audit by the Dept of Commerce. |
| ICE's Refund Policy | All requests for any refund will be denied by ICE except where the following conditions are met:
- the student desires a refund for a course that has not expired past the initial order period of 180 days
- the online course version has not been completed
- for states where CE includes testing, the test or final exam has not been started online or mailed by ICE
- There are no refunds for workbook orders shipped via Priority Mail by ICE. Also, you are responsible for
notifying ICE within 30 days of ordering workbook(s) that you did not receive. Due to increased banking fees, as of October 1, 2009, all refunds after 7 days of purchase will incur a $10.00 processing fee.
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